Courses

Diploma of Community Services

An essential qualification for roles that involve direct client work and/or case management, program/staff management and development of new business opportunities.

Session Information

Course Dates 4th August 2016, 1st September 2016, 29th September 2016, 13th October 2016, 27th October 2016, 24th November 2016, 2nd March 2017, 6th April 2017, 4th May 2017, 1st June 2017
Time 9:30am – 4:30pm Workshop Style Sessions
Venue Level 8, 138 Queen Street, Campbelltown NSW
Cost $3500 – Interest free payments available

Competency Units

COMPETENCY UNITS

CORE

CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCCCS007 Develop and implement service programs
CHCLEG003 Manage legal and ethical compliance
CHCDIV003 Manage and promote diversity
CHCMGT005 Facilitate workplace debriefing and support processes

ELECTIVES

CHCADV002 Provide advocacy and representation services
CHCCDE010 Develop and lead community engagement strategies to enhance participation
CHCCCS019 Recognise & respond to crisis situations
CHCCCS004 Access co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM006 Provide case management supervision
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSL007 Support counselling clients in decision-making processes

Download the course flyer here.

Your facilitator is Michelle Lindau.

Enrolment

ENROLMENT 

Course runs for twelve months; Students need to attend all classroom sessions. MDS Training courses run only if there is sufficient demand. If you are interested in enrolling for a MDS Training course, please download and complete the enrolment form and email to training2@mdservices.com.au. For further information, please contact us.

Entry Requirements

ENTRY REQUIREMENTS

Students need to be currently working in an environment related to this qualification. You will require access to workplace information. It is recommended that participants should have achieved Year 12 or equivalent level in English Language, Literacy and Numeracy skills.

Training/Career Pathways

TRAINING/CAREER PATHWAYS

Participants successfully completing this training may wish to apply for entry into the CHC62015 Advanced Diploma in Community Sector Management. This course may lead to potential career outcomes including Community Services Case Worker; Community Development Officer; Health Education Officer; Family Support Worker; Behavioural Support Officer; Client Services Manager; Service Manager.

Study Workload

STUDY WORKLOAD

7 hours (inclusive of ½ lunch) per session and additional work to be completed in their own time of approximately 10-12 hours per scheduled unit/session.

Recognition of Prior Learning

RECOGNITION OF PRIOR LEARNING

Students may be able to demonstrate their competence in some units; as such recognition of prior learning is available. This is to acknowledge the skills and knowledge gained through previous training events along with life and work experience. There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Unique Student Identifier (USI)

UNIQUE STUDENT IDENTIFIER (USI)

All students studying a nationally recognised qualification must have a USI before enrolling. If you do not already have a USI, go to www.usi.gov.au to create one.

 

Documents

DOCUMENTS

All materials including study notes, activities, handouts and assessment tools are provided with no additional costs.

To find all MDS Training Documents click here.

Assessment and Training

ASSESSMENT AND TRAINING

All training is provided in the classroom in workshop format for each scheduled session. Assessment consists of different activities for each unit. Reasonable adjustment will be made to any assessment tools to accommodate individual need. Refer to the course outline for details of the assessment tools utilised for each unit or set of units.

Client Support Services

CLIENT SUPPORT SERVICES

MDS Training offers support to all their students. Support may be related to disability, literacy, language or other concerns or barriers. You can contact the following people for assistance; the facilitator of your training, the training coordinator or the Manager MDS Training. The contact details are on this document.

Complaints

COMPLAINTS

MDS Training has a procedure for anyone wanting to make a complaint. You can speak to your facilitator, the Training Coordinator or the Manager MDS Training. All complaints are recorded and outcomes are reported. MDS Training uses complaints as part of its continuous improvement process. Forms for complaint are
available from the website or you can receive one by mail or email.


If you experience difficulties filling in the form contact the Manager MDS Training for assistance. This form is also provided on enrolment - or you can find the form here.

Appeals

APPEALS

MDS Training has a procedure for students who want to appeal any decisions affecting their outcomes. This could include competency, recognition of prior learning, extensions or removal from a course. The form is available from the manager and assistance to complete the form can be provided. The form can also be emailed or posted to you, it is also available on the website. This form is also provided on enrolment  - or you can find the form here.